Your privacy is important to us
Last Updated: October 19, 2025
Welcome to Search Kraft ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered shopping assistant service.
By using Search Kraft, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.
We collect information that you voluntarily provide to us, including:
When customers interact with our AI assistant, we automatically collect:
We may receive information from third-party services such as:
We use the collected information for the following purposes:
Search Kraft uses advanced artificial intelligence and machine learning technologies to provide conversational search and product recommendations. This includes:
We ensure that AI processing is done securely and that personal data used for AI training is anonymized and aggregated whenever possible.
We may share your information in the following circumstances:
We do not sell your personal information to third parties for their marketing purposes.
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:
You may request deletion of your data as described in the "Your Rights" section below.
Depending on your location, you may have the following rights:
To exercise these rights, please contact us at support@thesearchkraft.com. We will respond to your request within a reasonable timeframe and as required by applicable law.
We use cookies and similar tracking technologies to enhance user experience and analyze service usage. Types of cookies we use include:
You can control cookies through your browser settings. Note that disabling certain cookies may affect service functionality.
Our service is not directed to children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.
Our service may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information to them.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:
Your continued use of Search Kraft after changes become effective constitutes acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
We are committed to resolving any privacy concerns you may have and will respond to your inquiry as promptly as possible.
If required by applicable law, we have appointed a Data Protection Officer (DPO) who can be reached at support@thesearchkraft.com for questions specifically related to data protection and privacy compliance.